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Getting to Know 888new

About Us — 888new, Malaysia Players' Online Entertainment Platform of Choice Since Day One

888new was built with one clear goal: to bring a safe, enjoyable and easy-to-use online entertainment experience to every player in Malaysia. We believe everyone deserves a trustworthy platform — a place where they can play with peace of mind, win fairly and get help whenever they need it.

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1,500+
Games Available
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500K+
Registered Members
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40+
Game Providers
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24/7
Customer Support
Our Story

From a Small Idea to Trusted Platform in Malaysia

Story 888new began with a group of individuals who shared one common dream — to create an online entertainment platform that truly understands the needs of Malaysian players. We noticed that many overseas platforms were not local-user-friendly: English-only interfaces, payment methods that did not support local banks, and slow customer support.

And so 888new — a platform built from the ground up with a Malaysia-first mindset. From a fully localised interface available in Bahasa Malaysia, to a payment system supporting FPX, DuitNow, and local digital wallets, to a customer support team able to communicate in the language you are most comfortable with — everything is carefully designed to meet the needs of local players.

Throughout our journey, 888new never stops improving. Our game collection has grown from a few hundred titles to over 1,500 games today, covering online slots, Live Casino, Sports Betting, card games, poker, and arcade. Every game is carefully selected based on graphic quality, mechanical fairness, and local player interest.

What we are most proud of is not just the number of games or the size of the platform — it is the trust placed in us by hundreds of thousands of members who continue to be part of the 888new community 888new. Every piece of feedback, every suggestion and every complaint is taken seriously, because we believe our relationship with our players is the greatest asset we have.

888new operates under a recognised platform licence and complies with international standards in player data protection, game fairness, and responsible business practices. For more information, please visit our Responsible Gaming us.

Our Journey

Timeline 888new

2018
Foundation Laid

The 888new founding team conducted in-depth research into the needs of Malaysian players and began building the platform infrastructure.

2019
Official Launch

888new officially launched with over 300 games, supporting FPX and local bank transfers for deposits and withdrawals.

2020
Live Casino Introduced

A 24/7 Live Casino section featuring real dealers was launched through a partnership with Evolution Gaming, bringing the authentic casino experience to players' screens.

2021
Mobile App Launched

The 888new App for Android and iOS launched, giving players access to all games from anywhere with a touch-optimised interface.

2022
Reached 300,000 Members

888new reached the milestone of 300,000 registered members, becoming one of the largest online entertainment platforms serving players in Malaysia.

2026–Present
Always Improving

With over 500,000 members and 1,500+ games, 888new continues to improve its platform, expand its game collection and enhance the user experience every day.

Our Advantages

Why 888new The Top Choice for Malaysian Players?

Highest-Level Security

All your personal data and financial transactions are protected by 256-bit SSL encryption. Two-factor authentication (2FA) is also available to keep your account secure at all times, even when accessing from a new device.

100% Local Payments

FPX, DuitNow, Touch 'n Go eWallet, GrabPay and local bank cards — all accepted with no currency conversion fees. Deposits are processed instantly and withdrawals are completed in just 3 to 15 minutes, sent directly to your bank account.

24/7 Customer Support

Support team 888new a friendly and responsive team is available to assist you at all times via live chat, WhatsApp, and email. We understand the importance of getting quick and accurate answers, especially when dealing with account or transaction issues.

The Most Complete Game Collection

Over 1,500 titles from 40+ world-class providers including Pragmatic Play, Evolution Gaming, PG Soft and Microgaming — Slots, Live Casino, Sports Betting, arcade games and more, all in one platform with no account switching required.

Mobile-Optimised

Platform 888new runs smoothly on all devices — Android, iOS, and web browsers. Our mobile app is designed specifically for touchscreens with easy-to-tap buttons and a clean interface, letting you play comfortably anywhere.

Ongoing Bonuses & Promotions

From a 200% welcome bonus for new members, a daily 10% reload bonus, to weekly free spins — 888new consistently rewards loyal players with valuable offers. Our VIP programme also delivers exclusive benefits that grow with your membership level.

888new Core Values
Our Core Values

The Principles That Shape Us How We Operate

Behind every decision we make — from interface design to game provider selection — there is a set of core values we firmly uphold. These values are what make 888new is more than just an ordinary gaming platform — it is a community built on trust and respect for players.

Full Transparency

We do not hide our terms and conditions where they are hard to find. All information regarding bonuses, wagering requirements, withdrawal limits and account policies is clearly available and easy to understand in both English and Bahasa Malaysia.

Uncompromising Security

We continuously invest in the latest security technology. Every transaction, every login and every data query is processed through strict security layers to protect your personal information and funds.

Players Always Come First

Every improvement we make starts from player feedback. We listen, we respond, and we are always working to make the experience at 888new better every day.

Fair & Responsible Gaming

All games use independently verified RNG. We also provide self-control tools such as deposit limits, session time limits, and account pause options to ensure gaming stays enjoyable.

Our Team

The People Behind 888new

Achievements 888new is built by a dedicated, experienced team that is always committed to delivering the best for every player.

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Management Team
Leadership & Strategy

Charting the platform's direction and ensuring 888new remains relevant in Malaysia's online entertainment industry.

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Technology Team
Development & Infrastructure

Ensuring the platform runs smoothly, securely and responsively 24/7 for hundreds of thousands of concurrent users.

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Gaming Team
Selection & Integration

Evaluating and selecting the best games from around the world while ensuring seamless integration with all providers.

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Support Team
24/7 Customer Service

Always ready to assist you with any enquiries, technical issues, or account needs whenever you need us.

Payment Methods

Payment Methods We Support

All transactions are processed in Malaysian Ringgit (MYR) with no currency conversion fees. Instant deposits, withdrawals in 3–15 minutes.

FPX Online Banking DuitNow QR Touch 'n Go eWallet GrabPay Local Bank Cards Bank Transfer
Instant Deposit

All deposit methods are processed within seconds. Your balance will be updated instantly after a successful payment.

Withdrawals in 3–15 Minutes

Withdrawal requests are processed quickly. Most withdrawals via FPX and DuitNow are completed within 15 minutes to your bank account.

100% Secure Transactions

Every financial transaction at 888new is encrypted and verified through a multi-layered security system to protect your funds.

Responsible Gaming

888new Care — Play for Fun, Play Smart

We believe online entertainment should remain a source of fun, not stress. That is why 888new invests seriously in a comprehensive responsible gaming programme. We do not merely meet minimum compliance requirements — we go further to ensure every player has the tools needed to manage their gaming experience.

Platform 888new provides self-control features accessible directly from account settings: daily/weekly/monthly deposit limits, session time limits, temporary account pause, and self-exclusion options for longer periods. All features can be activated easily without contacting the support team.

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18+
Minimum Age Requirement
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KYC
Identity Verification
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Limit
Processing Time & Deposit
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Support
Player Support

Ready to Be Part of the Community 888new?

Over 500,000 Malaysian players have trusted 888new. Register for free today and enjoy a welcome bonus of up to 200% on your first deposit.

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